Posting on the Q&A Forum

Best practices for posting your questions on the Q&A Forum

Team avatar
Written by Team
Updated over a week ago

How to post to the Forum

You'll need a paid membership at any level to post to the Forum. 

👉 Free members can search previous posts, but cannot post new topics. 

 

   

Login

To navigate to the Q&A Forum page, you can click the Q&A Forum button from the left side navigation bar when signed into your ITPro account, or go directly to https://forums.itpro.tv/. You'll then need to login using your ITPro credentials at the top of the screen:

Make your post

Once logged into the Forum, you can post your question in whichever category your question falls under. If you aren't sure which category fits your query, just post it to General Discussion and the moderators will make sure it gets sorted to the right place.

To make a post, click into any category and then click New Topic to open a new post.

     You'll see this box appear at the bottom of the screen:

Fill in your topic title and your questions, as well as any additional details such as photos or links.

Ask a question

If you’re posting a question that can be solved, please use the dropdown menu on the Submit button to “Ask as question." When your question is solved by a member of the Forum, you’ll be able to then change your post by selecting “Mark as Solved” to help other members.

👉 For more information on marking your post as a question, please check the Forum post here for more details.

Tag members

If you are looking to directly tag a member of the Forum in your post, you can do so using the @ followed by their username. For most members, this is the same as their display name on the Forum.

“Watching” a post

To follow a post for further information or replies, you can set your account to “watch” the post. At the bottom of the post, you’ll see several menu options. Click the "Not Watching" option to select a "Watching" option:

For posts you are watching, you’ll receive alerts about updates and replies to the post in your Notifications, found at the top right of the Forum page.

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