To upgrade your Free membership account, follow these steps:

  1. Log in to your ITProTV account.
  2. Click the User Icon in the top right corner. This will bring you to your Account Settings.
  3. You will see available upgrade options in the center of the page, below your membership status :

4. Once you click an upgrade option, you will be taken to the checkout page where you can enter any promotional code you have and your Billing Information.

*Once you have finished the upgrade and received the emailed invoice, please make sure to log out and log back into your ITProTV account on all of your devices to ensure your new upgraded grants have synced!

To upgrade to another paid membership, follow these steps:

  1. Log in to your ITProTV account.
  2. Click the User Icon in the top right corner. This will bring you to your Account Settings.
  3. When you've selected your upgrade option, you’ll encounter this upgrade screen:

Clicking “Upgrade my subscription“ on this screen will automatically charge and upgrade your account to the selected subscription level.

  • If you need to make changes to your Billing Information or add a promo code, please do so before confirming the upgrade process.
  • The remaining balance on the current subscription will be converted into a prorated credit and applied directly to the total upgrade cost.

*Once you have finished the upgrade and received the emailed invoice, please make sure to log out and log back into your ITProTV account on all of your devices to ensure your new upgraded grants have synced!

If you need to downgrade your membership or switch from a Premium to Standard option, the Member Services team can assist you with this through the chat bubble or by email.

Interested to learn more about your membership after applying a promo code?

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