Account

Check here for how to check details on your ITProTV subscription, billing, and other sections in the Account Settings.

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16 articles in this collection
Written by Team, Vivian, Colette and 1 other

Logging In/Out of ITProTV

Written by Maggie
Updated over a week ago

Token Error: Enterprise Account Setup

Setting your account password if there is an issue with your link

Written by Colette
Updated over a week ago

Browsers and OS Supported by ITProTV

Supported browsers and OS for ITProTV

Written by Team
Updated over a week ago

General Account Information

Membership Plans

Looking for more information about our membership plans? Check out this article!

Written by Team
Updated this week

Why Can't I Access Certain Content?

Available content at different membership levels

Written by Team
Updated this week

Adding a Profile Picture for the Chatroom

Adding a profile picture to your account

Written by Vivian
Updated over a week ago

Billing Information

Personal plan discounts through VerifyPass

Learn more about our available discounts and how to apply for them.

Written by Maggie
Updated this week

Payment Options

Common payment questions.

Written by Team
Updated over a week ago

Trials, Discounts, and Promotional Codes

Trials, some discounts offered, and redeeming promotional codes

Written by Team
Updated this week

7 Day Free Trial

Check out this article if you're interested in our trial period.

Written by Team
Updated over a week ago

Upgrading Your Account

A step-by-step guide to upgrading your account

Written by Team
Updated over a week ago

Pausing a subscription

How to pause a membership and what this feature entails.

Written by Team
Updated over a week ago

Cancelling your Account

Cancelling your account and what happens post cancel

Written by Vivian
Updated over a week ago

Gift Cards

ITProTV Gift Cards

Want to share the gift of learning with your friends, family, and coworkers? Check here for more details on our gift cards!

Written by Maggie
Updated over a week ago

Applying a Gift Card

Need to add your gift card balance to a new or previous account? Check here on how to do so!

Written by Maggie
Updated over a week ago

Access Codes

Redeeming Access Codes

If you received an access code to ITProTV content from one of our partners, please review this article for helpful info.

Written by Vivian
Updated over a week ago